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Accident Repairs at The Big Bodyshop in Aylesford Kent

We will pay £50.00 towards your insurance excess.

Accident Management

Accident Management

Our fault and non fault accident management is second to none. We have a dedicated accident helpline to take all the relevant information from you and arrange the services you require from vehicle recovery and hire to legal services. We will liaise with your insurance company and make all the necessary arrangements as quickly and smoothly as possible.

Replacement Vehicle

We will arrange to have a replacement like for like vehicle delivered to your door, in most cases the same day, whether it's a motorcycle or a mobile home, car or commercial vehicle, Renault or Rolls Royce.

As soon as repairs are complete, we’ll collect the hire vehicle and return your own vehicle fully valeted at a convenient time.

Recovery

Our experienced incident management team is available for recovery anywhere in the UK.

As soon as we are notified of an accident we will arrange for the rapid recovery of the vehicle. No matter what the location, the vehicle will be collected and where required, a courtesy vehicle will be delivered to you.

Insurance Work - Non fault accidents

In the event of an accident, telephone our accident helpline on 01622 719178 and we will handle everything else. We can collect the vehicle, arrange a free like for like hire vehicle, contact your insurance company and provide all the necessary information. You will not be required to pay your insurance excess and your no claims bonus will not be effected.

Insurance Work - Fault Accidents

If you've had an accident and there was not a third party at fault you are still able to use our accident management service. Again, we will contact your insurers and handle every aspect of the repair process on your behalf. You will be provided with one of our courtesy vehicles for the duration of the repair. You simply pay your excess (less our discount) to us once repairs are complete. We will keep you informed of the progress of your vehicle repairs and notify you when your vehicle is ready for collection.

Non Insurance Work

We appreciate that in some cases you may not want to make a claim through your insurance. This is not a problem, we can offer you a competitive estimate (free of charge) for the repairs to your vehicle and if required, a courtesy vehicle for the duration of the repairs.


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